| Position |
Responsibilities |
| Outside Account Manager |
Face-Face point of contact. Manage all aspects of accounts & Account Team |
| Service Manager |
2nd Tier Service issues |
| Customer Advocate |
Reactive manage/order support to add, delete, move, change account |
| Inside Account Manager |
Proactive manage/order support to add, delete, move, change account |
| Technical Sales Executive |
Technical consultant on data network services |
| Intogrations Solutions Executive |
Technical consultant on data hardware |
| Convergent Solutions Manager |
Technical consultant on voice systems & hardware |