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Utility Scam

Utility Scam

Today at least three businesses have been targeted by a utility phone scam and the North Aurora Police Department would like to help prevent you from becoming a victim of this scam.

Scammers phoned two businesses in the 300 blk. of N. Randall Rd. and then another business in the 900 blk. of Oak St. claiming to be representatives of ComEd. They informed all three businesses that their electricity would be turned off unless they paid with pre-paid money cards immediately. The calls came from 801-732-7525 and 800-697-3115. None of the businesses fell for the scam and instead called police.

A press release on the ComEd website informs consumers that, “Representatives from
ComEd always carry proper identification and never ask customers for cash or personal financial information. Customers can verify if a ComEd worker is in the area or whether a caller is an employee by calling 1-800-EDISON1.” ComEd also offers some tips to avoid being scammed:

• Never provide your social security or personal information to anyone initiating contact with you claiming to be a ComEd representative or requesting you to send money to another person or entity other than ComEd.
• Always ask to see a company photo ID before allowing any utility worker into your home or business.
• Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID. If you are at all concerned or suspicious that the individual may not be from ComEd, call 1-800-EDISON1.
• Never make payment for services to anyone coming to your door.

Keep in mind also, that scammers may use a technique called Caller ID Spoofing where they falsify the caller ID display so that it appears they are calling from a legitimate business or entity when they are really not.

The North Aurora Police Department urges you to follow these tips to avoid being scammed. If you are approached with a similar scam, please report the incident to your local police department.


For more information, contact:

Deputy Chief Scott Buziecki
North Aurora Police Department
(630) 897-8705, ext. 752


Waste Management Holiday Pick-up Information

Waste Management Recognized Holidays - In the event that any of the following holidays fall on a weekday, all refuse, yard-waste, and recyclable collections services on that day, and for the remainder of that week, shall be delayed one day after the recognized holiday. This will generally result in trash collection on Saturday for your regular Friday pick-up. 

The following are the RECOGNIZED HOLIDAYS that will affect trash pick-up in 2015:

New Years Day 1/1 - Trash pick up Saturday Jan. 3

Memorial Day 5/25 - Trash pick up Saturday May 30

Independence Day 7/4  - Trash pick up will be on Friday July 3 as usual (due to the holiday falling on Saturday)

Labor Day 9/7 - Trash pick up Saturday Sept. 12

Thanksgiving Day 11/26 - Trash pick up Saturday Nov. 28

Christmas Day 12/25 - Trash pick up Saturday Dec. 26

All other holidays such as Martin Luther King Day, Presidents Day, Columbus Day, or Veterans Day WILL NOT affect your regular Friday trash pick-up.


Toys For Tots Drop Off Location - North Aurora Police Station


The North Aurora Police Department located at 200 S. Lincolnway, at the corner of Rt. 31 & Airport Rd., is once again a drop-off location for the Toys for Tots campaign, which is organized locally by the Fox Valley Marines. New, unwrapped toys may be placed in the box in the Police Department lobby through December 12th.

Library Trustee Candidates Pre-Filing Notice




Notice is hereby given that the office of the Village Clerk for the Village of North Aurora will be open from 8:00 a.m. to 4:30 p.m. beginning December 15, 2014 through December 22, 2014 (until 5:00 p.m.) for the purpose of accepting candidate petitions for the 2013 Consolidated Election to be held on April 7, 2015 for the following offices:

Library Trustee – 2 year term

Library Trustee – 2 year term

Library Trustee – 4 year term

Library Trustee – 4 year term

Library Trustee – 4 year term

The dates and times that the Village Hall will be open to accept the nominating petitions are as follows:

• First day to file: Monday, December 15, 204 - 8:00 a.m. until 4:30 p.m.
• Tuesday, December 16, 2014 - 8:00 a.m. until 4:30 p.m.
• Wednesday, December 17, 2014 - 8:00 a.m. until 4:30 p.m.
• Thursday, December 18, 2014 - 8:00 a.m. until 4:30 p.m.
• Friday, December 19, 2014 - 8:00 a.m. until 4:30 p.m.
• Last day to file: Monday, December 22, 2014 until 5:00 p.m.

Petitions should be filed at the North Aurora Village Hall, 25 E. State St., North Aurora, IL 60542.

A lottery will be held for all simultaneous filings that are filed at 8:00 a.m. on the first filing day.

The complete Candidate’s Guide can be obtained from the State Board of Elections website at


Mooseheart Holiday Lights Display

Mooseheart is holding their 5th annual Holiday Lights display daily from 5:00 to 9:00 pm from November 28 thoruhg December 31.  This is a spectacular display of lights and proceeds support the Mosseheart Child City and School. Admission is $10 per car.  

Take you family and enjoy this spectacular light display this holiday season!

Christmas Light Recycling at Village Hall

The Village Hall will once again provide a drop-off box for the recycling of Christmas lights.  The drop-off box is located in the lobby of Village Hall and residents can recycle strings of lights, or tree top lights.  All other electronic recycling can be dropped of at the Electronic Recycling event that occurs the 4th Saturday of each month at Woodman's parking lot.  When decorating this season, gather up all those strings of broken lights and drop them off for recyling at the Village Hall.

Southwest Fox Valley Cable Consortium Survey


Southwest Fox Valley Cable Consortium Survey

The Southwest Fox Valley Cable Consortium would like to ask residents to take a brief survey in order to provide input into the cable service that they provide to the community.

This short survey (5-10 minutes to complete) is designed to give Comcast customers in the Southwest Fox Valley Cable and Telecommunications Consortium communities (North Aurora, Plano, Sandwich and Yorkville) an opportunity to assist the Consortium in determining cable-related needs and interests as provided for by the Federal Cable Act (47 U.S.C. 546(a)(1)) and local ordinances. To take the survey, please click the link below: 

Phone Scam with Caller ID Spoofing

The North Aurora Police Department is warning the public about a recent scam attempt. The North Aurora Police Department hopes to prevent future victims by spreading awareness of this scam.

A victim in the 600 block of East Victoria Circle reported last week that she has been getting harassing phone calls from unknown males claiming to be with the federal government, either the Internal Revenue Service (IRS), the Federal Bureau of Investigation (FBI), or a local police agency, including the North Aurora Police Department, claiming that her husband has been defrauding the government or owes back taxes and they have an arrest warrant for both of them.  The callers told her that they can avoid an arrest by paying.

When the victim questioned the callers further, they became belligerent, profane, and threatened to kill her and her family.  Usually the caller ID shows that the calls are coming from New York or Washington DC but most recently they started showing as coming from the North Aurora Police Department (630/897-8705). 

One of our officers was present with the victim when three calls came in that showed the North Aurora Police phone number on the caller ID.  The first caller claimed to be with the FBI and the IRS, another claimed to be from the Oswego Sheriff’s Office, and the last claimed to be from the Oswego Police Department.  All three callers had heavy accents, possibly European, and at times were hard to understand.  Fortunately, the victim did not send any money to the scammers.

The scammers were using a process known as Caller ID Spoofing by which “callers can deliberately falsify the telephone number and/or name relayed as the Caller ID information to disguise the identity of the calling party.” (   Sometimes scammers will claim to be calling from your bank, credit card company, or creditor and ask you for personal information.

This scam is similar to one known as a grandparents scam, where a scammer will call the victim claiming to be their grandchild in distress and needing cash.  The caller says they were in a car accident, mugged, or incarcerated in far away and that they need cash urgently.  The caller will typically ask for secrecy and may claim that their voice sounds funny because of a nose or mouth injury.  Another variation of this scam is where the caller claims to be a government official calling on behalf of a family member.  When the victim asks to speak to their relative, the caller refuses.  In these types of scams, the spoofed caller ID may tend to give the scammer credibility with the victim and make the scam more believable.

The best defense against these scams is common sense.  Be suspicious of anyone who calls unexpectedly demanding cash.  If your relative was really in custody, they would be allowed to call you themselves.  Verify any emergencies by calling other family and friends before sending money.  If there was a warrant for your arrest, you would be asked to turn yourself in at the nearest police department, not wire money to avoid arrest.  It is unlikely that the FBI or IRS would be calling from your local police department.  If you have even the slightest doubt, look up the agency phone number yourself and call to verify the information.  Ask to speak to the investigating or arresting officer and/or your relative.  Verify that they’re really in custody. 

For more information on Caller ID Spoofing, go to

If you receive a suspicious call, we encourage you to report it to police.  Call us at (630) 897-8705 and we’ll be happy to send an officer to help you.

Current School Parking Maps

School is starting!  

The North Aurora Police Department would like to remind the public that schools open tomorrow and that there will be increased patrols around schools. Officers will be on hand before and after school to make sure traffic flows smoothly and to enforce parking and traffic regulations (see parking plans below).

Please be aware of stopped school busses and students crossing the street before and after school. Don’t forget to Drop It and Drive – put your cell phone down and keep your eyes on the road.

Thank you for your cooperation and we look forward to working with schools and parents toward a safe and productive school year.

Please check out the 2014 Parking Plans for the current parking regulations for Fearn, Goodwin and Schneider Schools.  

Fearn School Parking Plan

Goodwin School Parking Plan

Schneider Parking Plan

Comprehensive Plan - Help Define the Future of North Aurora

Help define the future of North Aurora!
The Village of North Aurora is in the process of creating a new Comprehensive Plan. The Plan will address land use, development, transportation, neighborhoods, parks and open space, the environment, community facilities, and much more.

How can I provide input regarding North Aurora’s future?
The Village is seeking your input to help create a plan that addresses local issues and aspirations. Please go to the Village’s website ( and click on the “Comprehensive Plan Interactive Website” button on the right-hand portion of the homepage. This link will take you a one-stop portal where you can provide input through on-line mapping tools and questionnaires, receive updates about the planning process, and review preliminary plan recommendations.

What is the next chance to provide input to the Comprehensive Plan?
In addition to the project website, there will be several face-to-face opportunities to provide input. The next opportunity will be a Visioning Workshop held in early September. Please stay tuned for more information regarding the date, time and location for the workshop. The workshop will allow you to put markers to maps and describe your vision for key issues facing North Aurora, such as the role of the Fox River in recreation and development, the revitalization of IL 31, new economic development along Orchard Road, residential growth and development, public safety, and much more.

How can I receive information about the planning process?
The best way to receive information about the planning process is to check in on the project website. Village staff will also distribute information through its email distribution list regarding the Visioning Workshop and opportunities to review preliminary recommendations. Please contact mtoth@vil.north– to be added to the email distribution list.

Call J.U.L.I.E. before you dig - Dial 811

Planning a home improvement job? Planting a tree? Installing a fence or deck? Whether you are planning a do it yourself project or hiring a professional, call J.U.L.I.E. first at 811 before any outdoor project.   Call J.U.L.I.E. by dialing 811 48 hours or two business days before you begin your project. Locators will be out to mark the approximate location of your underground lines, cables, pipes and utilities so you will know what's below.  You can then begin digging safely and avoid any underground utilities that can cause damage and costly delays as well as personal injury.

So before you dig, call J.U.L.I.E. by dialing 811

Door to Door Solicitation Reminder

Just a reminder to residents, with the recent storm and hail damage, you may be approached by companies soliciting their business for roofing and siding repair. Please be advised that any business soliciting door-to-door must be registered for soliciting with the North Aurora Police Department.  Once registered, all persons who will be soliciting are issued a registration card, which residents should ask to see.  No Soliciting stickers are available at the Police Department and the Village Hall.  If you have a posted no soliciting sticker, and are having any problems with a solicitor who will not leave, please do not hesitate to call 911. 

Also, any contractor doing work in the Village must register with the Village's  Building Department prior to performing any work in the Village. Residents should ask for a copy of the contractor's registration or contact the Building Department at 630-897-8228 x222 to confirm a contractor is registered, prior to doing any work with the contractor. 

Water Department to Upgrade Meter Reading Equipment

The North Aurora Water Department will be upgrading some of the meter reading equipment located on the exterior of houses in various locations throughout the village, over the next 6 months.  Please be advised, these equipment upgrades will not affect or interrupt your water service.  Water department technicians will be performing this work and residents should not be concerned if they notice a village vehicle and/or village water technician working on the meter at their home.  Please contact the North Aurora Water Department at 630-897-8228, ext. 223 with any questions or concerns you may have. 

Help Reduce Storm Water Pollution

Help Reduce Storm Water Pollution - Water pollution prevention and control measures are critical to improving water quality and reducing the need for costly wastewater and drinking water treatment. Because water pollution can come from many different sources, a variety of pollution prevention and control measures are needed.

Stormwater runoff occurs when precipitation from rain or snowmelt flows over impervious surfaces such as driverways, sidewalks and streets, which prevents the runoff from soaking into the ground.

Stormwater runoff can pick up debris, chemicals, dirt and other pollutants and flow into the storm sewer system or directly into lakes, rivers, ponds and wetlands. Anything that enters the storm sewer system is then discharged into bodies of water we use for swimming, fishing and providing drinking water. This in turn can increase costs for treating our drinking water.

In an attempt to educate the community on ways to prevent the potential for storm water pollution, we ask that residents be aware of the direct links between land activities and rainfall and snow melt runoff that drains into storm drains and ends up in our rivers and streams. Clean up pet waste to keep it out of street gutters; sweep up grass clippings and rake leaves to keep yardwaste debris from blowing into street gutters; apply lawn fertilizer and pesticides sparingly; control soil erosion on your property by planting ground cover; clean up spilled automotive fluids such as oil, anti-freeze and transmission fluids from driveways and don’t hose the spills into the street. Please do your part to help eliminate storm water pollution. For information on disposal of hazardous waste and pollution prevention, contact Kane County at 630-208-5118. For more recycling information, send an email to or call 630-208-3841.

North Aurora named Tree City USA by Arbor Day Foundation

Press Release

Arbor Day foundation Names North Aurora Tree City USA

North Aurora, IL was named a 2013 Tree city USA by the Arbor Day Foundation in honor of its commitment to effective urban forest management.

North Aurora achieved Tree City USA recognition by meeting the program’s four requirements: a tree board or department, a tree-care ordinance, an annual community forestry budget of at lease $2 per capita and an Arbor Day observance and proclamation.

The Tree City USA program is sponsored by the Arbor Day Foundation, in partnership with the U.S. Forest Service and the National Association of State Foresters.

“Everyone benefits when elected officials, volunteers and committed citizens in communities like North Aurora make smart investments in urban forests,” said John Rosenow, found and chief executive of the Arbor Day Foundation. “Trees bring shade3 to our homes and beauty to our neighborhoods, along with numerous economic, social and environmental benefits.”

Cleaner air, improved storm water management, energy savings and increase property values and commercial activity are among the benefits enjoyed by Tree City USA Communities.

More information on the program is available at

Water Conservation

Water Conservation Information

The Village of North Aurora wants to remind the public about water conservation measures. That drip is money down the drain! We all depend on our water infrastructure of pipes, pumps and meters to deliver clean, high-quality and reliable water to our homes. Did you know that the average household wastes 10,000 gallons per year on leaks, enough water to fill a swimming pool? You can help by checking toilets, faucets, showerheads and appliances for leaks and making needed repairs. Water infrastructure needs to be maintained by both your utility and you. Utilities can check for leaks in pipes on the way to your home and you can check for leaks IN your home. Checking for leaks can prevent water waste and improve the reliability of your water supply. Thank you for doing your part to help ensure that our community and neighbor communities have a clean and reliable water source now and for future generations!

Take the Water Sense Pledge through the EPA partnership program.  Click on the link for more information and to take the pledge: 

ComEd Financial Assistance for Eligible Residents

Com Ed realizes that some residents or local organizations may need some assistance this year with their electric bill, due to the harsh winter we have had.

ComEd has dedicated $10 million in assistance funds in 2014 to help customers facing financial hardship pay their electric bill. Through April 1, 2014 ComEd has adjusted the eligibility requirements for financial assistance programs for eligible residents including seniors, veterans and activated members of the armed services. In addition, the company is now offering flexible budget billing and flexible deferred payment agreement options to assist customers receiving higher than normal bills in light of the severe cold weather blanketing northern Illinois.

To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency. For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit www.ComEd.Com/CARE  for more information.

Recreational Vehicles and Trailers

Village staff would like to inform residents of the recent changes to North Aurora’s Code of Ordinances regarding the storage of recreational vehicles and trailers on residential properties. If you own a recreational vehicle or trailer, including boats, rafts, campers, motor homes, pickup coaches, snowmobiles, jet skis, or other types of utility trailers, you will want to familiarize yourself with these recent changes. It is important to note that a utility trailer may also include trailers not intended solely for recreational purposes, but also trailers used for commercial purposes. Recreational vehicles and trailers can only be parked on a residential driveway during the following periods:

        1) Friday noon to Monday noon  (entire year) 
        2) April 15 through April 30 (contiguous two weeks)
        3) October 1 through October 15  (contiguous two weeks)

According to the Village Code of Ordinances, recreational vehicles and trailers may only be stored on residential properties if they are located within a fully-enclosed permanent structure or are completely screened from view by a solid wood fence or masonry screen wall at least six (6) feet in height. Also, only one recreational vehicle or trailer may be permanently stored on a residential property and must be parked or stored on a hard surface. Recreational vehicles and trailers parked over a public sidewalk or in the street is prohibited. It is important to observe these important changes and codes as you plan for your vehicle/trailer storage needs.
By observing these codes, you help us create a safer environment and community for our residents and neighbors. Contact the Community Development Department of the Village of North Aurora at (630) 897-1457 for any questions or concerns.

Call JULIE Before You Dig - dial 811

Planning a home improvement project? Installing a fence or deck? Planting a tree or shrubs? Whether you plan to do it yourself or hire a professional, be smart and call J.U.L.I.E. at 811 before you dig!

Every digging project requires that you call... even if you are just planting shrubs or bushes.

Calls should be made 48 hours (2 business days) prior to doing any digging. The call is free and JULIE will notify all utilities to mark their locations to prevent any unintentional damage to underground utilities.

So be safe and smart - Call JULIE before you dig!

North Aurora Watering Restrictions

Effective September 5, 2012 NEW Watering Restrictions in North Aurora were approved and are in effect. The North Aurora Village Board passed an Ordinance that amends the North Aurora Municipal Code, Section 13.28.040 subsection A (Watering Restrictions)in its entirety as follows:

13.28.040 Watering Restrictions

A. No village water may be used for the restricted watering uses described in Section 13.28.030 of this Chapter except between the hours of 6:00 a.m. and 9:00 a.m. and between the hours of 6:00 p.m and 9:00 p.m. subject to the following restrictions, or as otherwise allowed in this section:

i. All properties with even-numbered street addresses may use water for restricted watering purposes on even-numbered days of the month only; 


ii. All properties with odd-numbered street addresses may use water for restricted watering purposes on odd-numbered days of the month only.

If you have any questions or concerns regarding these watering restrictions, please contact Paul Young, Water Superintendent, at 630-897-8228, ext. 229.


History of North Aurora book - Now Just $15

Stop by the Village Hall and pick up your copy of the "History of North Aurora" book - now just $15.

This book is a wonderful history of your community from the early days of when it was settled through life in the 1940's. This history provides some very interesting facts about North Aurora. There are numerous pictures on every page that provide a visual history as well. 

Be sure to stop in soon to purchase a copy.

Bricks Available for Purchase for Veteran's Memorial

Memorial Bricks are available for purchase for the Veteran's Memorial Plaza.

Engraved bricks are placed in the Veteran's Memorial Plaza as a way to honor and recognize North Aurora Residents who have served and given their lives in service of the United States.

Single 8x8 bricks are $75 - Two bricks are $125

If you would like to honor a veteran by purchasing a brick, please stop by the North Aurora Village Hall at 25 E. State Street to pick up an order form or call 630-897-8228 for more information. 

Fire District provides Lockbox Program for Senior Citizens

Did you know that the North Aurora Fire District provides lockboxes for residences of senior citizens who live alone or any resident with an illness or injury that would prevent them from answering the door in the event of an emergency situation?

There is a $20 deposit for the lockbox and it would be installed by the Fire District. The lockbox would only be accessed by the Fire District in an emergency and remains the property of the Fire District.

When the resident moves or requests removal, the lockbox would be removed and the $20 deposit would be refunded.

Residents who would like to obtain a lockbox or would like further information regardng this program, should contact the Fire Station at 630-897-9698.