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Advisory: No parking on Village streets until snow is plowed to curb / please shovel around fire hydrants

After the heavy snowfall and drifting that we've had over the past two days, the North Aurora Police Department would like to ask for your cooperation.
First, winter street parking restrictions are currently in effect. Parking on Village streets after a 2" snowfall is not allowed until snow is plowed to the curb.

Public Works personnel will be working hard to clear the streets but they need your cooperation as vehicles parked on the street slow down the plows and drain police resources needed to remove them. Vehicles in violation will be ticketed and may be towed, resulting in a minimum fine of $50.00 and tow fees that may exceed $100. If you suspect your vehicle was towed from the street during snow removal, call the police department at (630) 897-8705.

Please move vehicles off of the roadway until the snowstorm is over and plowing is complete. We appreciate your cooperation.

Next, with snow in excess of 12 inches in most places, many fire hydrants are completely covered with snow. In the event they are needed due to a fire, this can slow fire department response considerably. Fire department personnel must locate a hydrant and then must dig it out before they can use it.   We are asking for residents to shovel out fire hydrants in front of their homes so that the fire department does not have to waste precious minutes and can instead focus on putting the fire out. If possible, please shovel at least 1 foot all around the hydrant to give fire department personnel easy access.

It is the policy of the Village of North Aurora to pay claims, or make physical repairs to mailboxes and or posts that have been Directly Hit by a snow plow blade or some portion of the plow truck. The Village is not liable and does not pay claims for mailboxes or posts that are damaged due to their inability to withstand the force of plowed snow. Home and business owners need to be aware that the force of snow being thrown by a plow during one heavy snowfall, or over a series of plowings, is substantial, and mailboxes need to be able to withstand the impact of plowed snow.

If a resident believes that their mailbox has been physically hit by a plow, they should call the Village of North Aurora at (630) 897-1457. We will send an employee out to investigate and take pictures of the damage. A mailbox hit by a plow will look demolished, or have a clear indication of being stuck by a plow blade. If a resident’s mailbox was hit by a plow, the Village will offer two options:

• The Village will provide and install a standard mailbox and /or post, or replace the existing mailbox or post; however, you must be aware that this repair or replacement may take several days depending on snowfall and work load.

• Residents may replace the mailbox themselves, and file a Claim with the Village of North Aurora Public Works Department for reimbursement. This will be forwarded to the insurance company for review.

In either case, residents must notify the Village of North Aurora Public Works Department of their decision before the resident does the repair.
If there is no evidence that the mailbox was hit by a plow, the resident will be so notified and instructed that the replacement of the mailbox is their responsibility. The resident will still have the right to file a claim against the Village of North Aurora if the resident believes the Village is liable, and it will be referred to the Village insurance carrier for resolution.
Snow plowing is difficult work that is usually done under poor conditions. Village employees are professionals who take pride in their work and when accidents happen, the Village will make every effort to acknowledge them and do what is necessary to make the proper repairs. In a similar manner, we would ask residents whose mailboxes are damaged by the force of snow to promptly undertake the necessary repairs themselves.

Please call Village Hall at (630) 897-8228 if your mailbox is damaged during snow removal.
For more information about snow removal procedures, please go to


ComEd Financial Assistance for Eligible Residents

Com Ed realizes that some residents or local organizations may need some assistance this year with their electric bill, due to the harsh winter we have had.

ComEd has dedicated $10 million in assistance funds in 2014 to help customers facing financial hardship pay their electric bill. Through April 1, 2014 ComEd has adjusted the eligibility requirements for financial assistance programs for eligible residents including seniors, veterans and activated members of the armed services. In addition, the company is now offering flexible budget billing and flexible deferred payment agreement options to assist customers receiving higher than normal bills in light of the severe cold weather blanketing northern Illinois.

To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency. For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit www.ComEd.Com/CARE  for more information.

Utility Scam

Utility Scam

Today at least three businesses have been targeted by a utility phone scam and the North Aurora Police Department would like to help prevent you from becoming a victim of this scam.

Scammers phoned two businesses in the 300 blk. of N. Randall Rd. and then another business in the 900 blk. of Oak St. claiming to be representatives of ComEd. They informed all three businesses that their electricity would be turned off unless they paid with pre-paid money cards immediately. The calls came from 801-732-7525 and 800-697-3115. None of the businesses fell for the scam and instead called police.

A press release on the ComEd website informs consumers that, “Representatives from
ComEd always carry proper identification and never ask customers for cash or personal financial information. Customers can verify if a ComEd worker is in the area or whether a caller is an employee by calling 1-800-EDISON1.” ComEd also offers some tips to avoid being scammed:

• Never provide your social security or personal information to anyone initiating contact with you claiming to be a ComEd representative or requesting you to send money to another person or entity other than ComEd.
• Always ask to see a company photo ID before allowing any utility worker into your home or business.
• Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID. If you are at all concerned or suspicious that the individual may not be from ComEd, call 1-800-EDISON1.
• Never make payment for services to anyone coming to your door.

Keep in mind also, that scammers may use a technique called Caller ID Spoofing where they falsify the caller ID display so that it appears they are calling from a legitimate business or entity when they are really not.

The North Aurora Police Department urges you to follow these tips to avoid being scammed. If you are approached with a similar scam, please report the incident to your local police department.


For more information, contact:

Deputy Chief Scott Buziecki
North Aurora Police Department
(630) 897-8705, ext. 752


Waste Management Holiday Pick-up Information

Waste Management Recognized Holidays - In the event that any of the following holidays fall on a weekday, all refuse, yard-waste, and recyclable collections services on that day, and for the remainder of that week, shall be delayed one day after the recognized holiday. This will generally result in trash collection on Saturday for your regular Friday pick-up. 

The following are the RECOGNIZED HOLIDAYS that will affect trash pick-up in 2015:

New Years Day 1/1 - Trash pick up Saturday Jan. 3

Memorial Day 5/25 - Trash pick up Saturday May 30

Independence Day 7/4  - Trash pick up will be on Friday July 3 as usual (due to the holiday falling on Saturday)

Labor Day 9/7 - Trash pick up Saturday Sept. 12

Thanksgiving Day 11/26 - Trash pick up Saturday Nov. 28

Christmas Day 12/25 - Trash pick up Saturday Dec. 26

All other holidays such as Martin Luther King Day, Presidents Day, Columbus Day, or Veterans Day WILL NOT affect your regular Friday trash pick-up.


Nicor Gas Provides Programs to Assist Residents with Heating Bills


Nicor Gas Provides Programs to Assist Residents with Heating Bills - programs are listed below:

• The Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance through grants that do not need to be repaid. Call 877-411-WARM (9276) or visit

• The Percentage of Income Payment Plan (PIPP) participants pay a percentage of their income and receive a monthly benefit toward their bill. Call 877-411-WARM (9276) or visit

• The Nicor Gas Sharing Program provides one-time annual grants that do not need to be repaid. Call 773-205-3520 or visit

• The Nicor Gas Budget Plan is a bill management program that provides a convenient way for customers to pay their natural gas bills and makes household budget planning easier. The plan minimizes the “peaks and valleys” in natural gas bills by allowing customers to pay a consistent amount every month for a 12 month period. Customers interested in enrolling in the budget plan should visit and look under the “Pay your bill” section.

• The Nicor Gas Energy Efficiency Program offers ideas and rebates to help customers save energy and more. The program provides the education, resources and financial rebates to make homes and businesses more energy efficient. For energy-saving tips and tools, visit

Southwest Fox Valley Cable Consortium

The Village of North Aurora would like to remind residents that pertinent information about our community is always available on the Southwest Fox Valley Cable Consortium's public access channel.  

Additionally, please take a moment to complete a short survey (5-10 minutes to complete) which is designed to give Comcast customers in the Southwest Fox Valley Cable and Telecommunications Consortium communities (North Aurora, Plano, Sandwich and Yorkville) an opportunity to assist the Consortium in determining cable-related needs and interests as provided for by the Federal Cable Act (47 U.S.C. 546(a)(1)) and local ordinances. To take the survey, please click the link below: 

Current School Parking Maps


The North Aurora Police Department would like to remind the public that schools open tomorrow and that there will be increased patrols around schools. Officers will be on hand before and after school to make sure traffic flows smoothly and to enforce parking and traffic regulations (see parking plans below).

Please be aware of stopped school busses and students crossing the street before and after school. Don’t forget to Drop It and Drive – put your cell phone down and keep your eyes on the road.

Thank you for your cooperation and we look forward to working with schools and parents toward a safe and productive school year.

Please check out the 2014 Parking Plans for the current parking regulations for Fearn, Goodwin and Schneider Schools.  

Fearn School Parking Plan

Goodwin School Parking Plan

Schneider Parking Plan

Comprehensive Plan - Help Define the Future of North Aurora

Help define the future of North Aurora!
The Village of North Aurora is in the process of creating a new Comprehensive Plan. The Plan will address land use, development, transportation, neighborhoods, parks and open space, the environment, community facilities, and much more.

How can I provide input regarding North Aurora’s future?
The Village is seeking your input to help create a plan that addresses local issues and aspirations. Please go to the Village’s website ( and click on the link here - or click the  “Comprehensive Plan Interactive Website” button on the right-hand portion of the homepage.  This link will take you a one-stop portal where you can provide input through on-line mapping tools and questionnaires, receive updates about the planning process, and review preliminary plan recommendations.

What is the next chance to provide input to the Comprehensive Plan?
In addition to the project website, there will be several face-to-face opportunities to provide input. The next opportunity will be a Visioning Workshop held in early September. Please stay tuned for more information regarding the date, time and location for the workshop. The workshop will allow you to put markers to maps and describe your vision for key issues facing North Aurora, such as the role of the Fox River in recreation and development, the revitalization of IL 31, new economic development along Orchard Road, residential growth and development, public safety, and much more.

How can I receive information about the planning process?
The best way to receive information about the planning process is to check in on the project website. Village staff will also distribute information through its email distribution list regarding the Visioning Workshop and opportunities to review preliminary recommendations. Please contact mtoth@vil.north– to be added to the email distribution list.

Door to Door Solicitation Reminder

Just a reminder to residents, with the recent storm and hail damage, you may be approached by companies soliciting their business for roofing and siding repair. Please be advised that any business soliciting door-to-door must be registered for soliciting with the North Aurora Police Department.  Once registered, all persons who will be soliciting are issued a registration card, which residents should ask to see.  No Soliciting stickers are available at the Police Department and the Village Hall.  If you have a posted no soliciting sticker, and are having any problems with a solicitor who will not leave, please do not hesitate to call 911. 

Also, any contractor doing work in the Village must register with the Village's  Building Department prior to performing any work in the Village. Residents should ask for a copy of the contractor's registration or contact the Building Department at 630-897-8228 x222 to confirm a contractor is registered, prior to doing any work with the contractor. 

Water Department to Upgrade Meter Reading Equipment

The North Aurora Water Department will be upgrading some of the meter reading equipment located on the exterior of houses in various locations throughout the village, over the next 6 months.  Please be advised, these equipment upgrades will not affect or interrupt your water service.  Water department technicians will be performing this work and residents should not be concerned if they notice a village vehicle and/or village water technician working on the meter at their home.  Please contact the North Aurora Water Department at 630-897-8228, ext. 223 with any questions or concerns you may have. 

Help Reduce Storm Water Pollution

Help Reduce Storm Water Pollution - Water pollution prevention and control measures are critical to improving water quality and reducing the need for costly wastewater and drinking water treatment. Because water pollution can come from many different sources, a variety of pollution prevention and control measures are needed.

Stormwater runoff occurs when precipitation from rain or snowmelt flows over impervious surfaces such as driverways, sidewalks and streets, which prevents the runoff from soaking into the ground.

Stormwater runoff can pick up debris, chemicals, dirt and other pollutants and flow into the storm sewer system or directly into lakes, rivers, ponds and wetlands. Anything that enters the storm sewer system is then discharged into bodies of water we use for swimming, fishing and providing drinking water. This in turn can increase costs for treating our drinking water.

In an attempt to educate the community on ways to prevent the potential for storm water pollution, we ask that residents be aware of the direct links between land activities and rainfall and snow melt runoff that drains into storm drains and ends up in our rivers and streams. Clean up pet waste to keep it out of street gutters; sweep up grass clippings and rake leaves to keep yardwaste debris from blowing into street gutters; apply lawn fertilizer and pesticides sparingly; control soil erosion on your property by planting ground cover; clean up spilled automotive fluids such as oil, anti-freeze and transmission fluids from driveways and don’t hose the spills into the street. Please do your part to help eliminate storm water pollution. For information on disposal of hazardous waste and pollution prevention, contact Kane County at 630-208-5118. For more recycling information, send an email to or call 630-208-3841.

History of North Aurora book - Now Just $15

Stop by the Village Hall and pick up your copy of the "History of North Aurora" book - now just $15.

This book is a wonderful history of your community from the early days of when it was settled through life in the 1940's. This history provides some very interesting facts about North Aurora. There are numerous pictures on every page that provide a visual history as well. 

Be sure to stop in soon to purchase a copy.

Bricks Available for Purchase for Veteran's Memorial

Memorial Bricks are available for purchase for the Veteran's Memorial Plaza.

Engraved bricks are placed in the Veteran's Memorial Plaza as a way to honor and recognize North Aurora Residents who have served and given their lives in service of the United States.

Single 8x8 bricks are $75 - Two bricks are $125

If you would like to honor a veteran by purchasing a brick, please stop by the North Aurora Village Hall at 25 E. State Street to pick up an order form or call 630-897-8228 for more information. 

Fire District provides Lockbox Program for Senior Citizens

Did you know that the North Aurora Fire District provides lockboxes for residences of senior citizens who live alone or any resident with an illness or injury that would prevent them from answering the door in the event of an emergency situation?

There is a $20 deposit for the lockbox and it would be installed by the Fire District. The lockbox would only be accessed by the Fire District in an emergency and remains the property of the Fire District.

When the resident moves or requests removal, the lockbox would be removed and the $20 deposit would be refunded.

Residents who would like to obtain a lockbox or would like further information regardng this program, should contact the Fire Station at 630-897-9698.